Bunch is conveniently located at 2-y Aerodromnyi Ln, 10, V Odessa, Ukraine, 65101. We understand that sometimes you need flowers on short notice, which is why we offer same-day collection for orders placed on the same day. Simply place your order, and you can pick up your fresh flowers directly from our shop.

Bunch is open every day from 9:00 am to 8:00 pm. Whether you're looking to shop, seek customer service, or any other service we offer, you can visit us during these hours. Our team is ready and available to assist you seven days a week, ensuring you have a convenient and pleasant experience whenever you need us.

Placing an order with Bunch is simple and convenient. You have multiple options to choose from depending on your preference. You can place your order through our online-chat feature available on our website for real-time assistance. Alternatively, you can reach us via Instagram or WhatsApp for a more social and personalized experience. If you prefer a direct approach, simply press the "Order Now" button available on our website. This flexibility ensures you can choose the most convenient method for you, reflecting our commitment to making the ordering process as seamless as possible.

We're sorry to hear that your order is delayed! The most common issue is when the recipient’s details are not filled out correctly. This can lead to a delay in delivery if not addressed promptly. Please double-check that all recipient information, such as name, address, and contact number, is accurate and complete. If you find any errors, get in touch with our customer service team immediately. We're here to help and ensure your experience with Bunch is delightful!

Yes, absolutely! At Bunch, we understand that sometimes you may want your identity to be kept a secret when sending gifts. We ensure that no information about the sender is disclosed to the recipient unless you give us explicit permission to do so. This way, you can enjoy the joy of gift-giving while maintaining your privacy. If you have any specific instructions regarding anonymity or any other special requests, please let us know at the time of your order, and we will be happy to accommodate them.

When you order a bouquet of flowers from Bunch, we include a complementary note with every arrangement. This allows you to leave a personalized message for the recipient, ensuring they know exactly who the thoughtful gift is from. Simply provide your custom message during the ordering process, and we will ensure it is beautifully presented with the bouquet.

Yes, we do! At Bunch, we take great pride in offering a wide variety of hand-crafted cards, perfect for any occasion. Each card in our collection is meticulously designed by talented artisans who pour their heart and soul into creating unique, high-quality pieces. Whether you're looking for a birthday card, a thank-you note, or a special card for a wedding or anniversary, you'll find something that speaks to your sentiment at Bunch. Come visit us and explore our extensive selection to find the perfect hand-crafted card that adds a personal touch to your message!

Yes, at Bunch, we offer a wide range of vases to suit various tastes and needs. Our selection includes many styles, different colors, sizes, and shapes to ensure you find the perfect vase for any occasion or decor. Whether you're looking for a sleek minimalist design, a vibrant pop of color, or a classic shape, our diverse inventory has something to match your preferences. Visit our store to explore our collection and find the perfect vase for your floral arrangements or home decor.

At Bunch, we’ve got loads of payment options to make it super easy for you to get your flowers. You’ll have no trouble picking from: - PayPal - Wise - N26 - Revolut - Bizum - MonoBank - PrivatBank And don’t worry, we still take cash if you’d rather pop in-store. We’re all about making your flower purchase smooth and hassle-free.

Yes, at Bunch, we offer a variety of delightful extras to complement your beautiful flower bouquet. You can choose from an assortment of teddy bears in multiple sizes, charming handmade bunnies, and personalized cards suitable for any occasion. Additionally, we provide the option to add a bottle of spirits to make your celebration truly special. Our goal is to ensure that your gift is as unique and thoughtful as possible.

To help your flowers from Bunch last longer, follow these expert tips: 1. Remove Below-Water Foliage: Any plant leaves or flowers that are submerged in the vase water will rot quickly, spreading bacteria that can shorten the lifespan of your flowers. Be sure to remove any foliage that would be below the waterline. 2. Change the Water and Clean the Vase Regularly: Every few days, replace the water in the vase with fresh water. Additionally, clean the vase thoroughly to remove any bacterial buildup. This helps to keep the water clean and extends the life of your flowers. 3. Trim the Stems: Each time you change the water, it's also helpful to re-trim the stems. Cut them at an angle while underwater to prevent air bubbles from forming in the stems, which can inhibit water uptake. 4. Ensure All Stems are Submerged: Make sure that the stems are adequately submerged in water. This ensures that the flowers can continuously draw necessary nutrients and water to remain fresh. Following these steps can significantly extend the freshness of your floral arrangements from Bunch, ensuring you enjoy their beauty for as long as possible.

At Bunch, our delivery rates start from 150 UAH. However, please note that delivery charges may vary for locations outside of the city center. For deliveries to areas beyond the city center, it is essential to clarify the delivery fees in advance to ensure accurate pricing. For further details or to discuss your specific delivery needs, feel free to contact our customer service team.

Yes, Bunch delivers every day, including Sundays. We deliver from 9:00 AM to 8:00 PM, so you can get your orders when it’s best for you. Whether it's for a Sunday brunch or a last-minute need, our delivery service is here for you.

Yes, Bunch offers wedding flower delivery services to ensure your special day is perfectly adorned with beautiful blooms. We can deliver your flowers on the day of your wedding. Please note that delivery charges vary according to the location and quantity of flowers. For more detailed information and to get a personalized quote, please contact us directly.

At Bunch, we understand that unforeseen circumstances can sometimes prevent the recipient from being at the designated location at the time of delivery. In such cases, our protocol is to wait for 15 minutes at the specified address. If the recipient has still not arrived within that timeframe, our courier is authorized to hand over the order to a reliable third party, such as a relative, neighbor, hotel administrator, or doorman. This procedure ensures that your delivery can be completed smoothly even when the recipient is temporarily unavailable. If you expect any issues with the specified delivery time, we recommend contacting us as soon as possible to make alternative arrangements.

No worries! At Bunch, we try to make your delivery experience as easy as pie. If you don't have the full address, but you have the recipient's contact number, our team can just call them up to get the address or figure out their preferred delivery spot. This way, your order gets to the right place without any hassle. We're all about giving you great service and timely deliveries!

At Bunch, delivery typically takes 1-2 hours after placing your order. If there are any delays or special requests, our customer service team will assist and keep you informed.

At Bunch, we prioritize the freshness and quality of our flowers to ensure that you always get the best blooms for your arrangements. We receive deliveries of freshly cut flowers every couple of days, directly from our trusted suppliers. To maintain their freshness, we store our flowers in a special cold flower refrigerator immediately upon arrival. This careful handling and storage process ensures that our flowers stay vibrant and last longer for your enjoyment.

Yes, you can select a preferred delivery date when ordering. This ensures your flowers arrive on time for birthdays, anniversaries, or any special occasion. Just choose the date during checkout, and we'll take care of the rest.

At Bunch, we stand by the quality of our flowers and strive to ensure that every bouquet meets your expectations. If there is an issue with the flowers you receive, please contact us within 30 minutes of delivery so we can resolve it promptly. We are committed to your satisfaction and will work with you to address any concerns.

Yes, at Bunch, we specialize in providing beautiful and professional floral arrangements for corporate events. Our experienced team can work with you to create custom designs that fit your event's theme and budget. Whether you need centerpieces, bouquets, or decorative arrangements, we ensure that your event spaces are adorned with fresh, high-quality flowers that leave a lasting impression. To place an order or discuss your specific requirements, please contact us directly through our website or call our customer service team. We look forward to helping you make your corporate event memorable with our exquisite floral creations.

At Bunch, we offer reliable same-day flower delivery across Odessa and nearby areas. Our service ensures that your chosen flower arrangements are delivered fresh and on time. Browse our beautiful selection of bouquets and place your order today to bring a touch of elegance and joy to your loved ones.

Yes, at Bunch, we value customer feedback greatly. As a token of our appreciation, we offer a 10% discount if you leave us a 5-star review on Google Maps. You can access our review page directly through this link: https://g.page/r/CdfJjIENcj2uECE/review. Your positive feedback helps us improve our services and better serve our community. Thank you for your support!

Absolutely! At Bunch, we specialize in international flower delivery, making it easy for you to send stunning flower arrangements to Odessa from wherever you are. Our super user-friendly online platform lets you pick from a wide array of bouquets and customize your order just the way you want. Simply place your order on our website, and we’ll take care of everything to make sure your flowers arrive fresh and on time in Odessa. If you have any questions or special requests, our super friendly customer service team is here to help!

Yes, at Bunch, we are happy to offer gift wrapping services for your convenience. Whether it's a special occasion or just a thoughtful gesture, our team will ensure your gift is wrapped beautifully and professionally, reflecting our commitment to quality and customer satisfaction. Simply bring your gift to our shop, and we'll take care of the rest, giving you one less thing to worry about.